Shipping & Returns

International Shipping Notice:

Due to occasional issues with the USPS shipping module, we have disabled the International rate quote feature until it can be rectified. As a result, all international orders will default to "walk in". Please contact us directly for a shipping and handling quote for your order.  We sincerely applogize for the inconvenience.


All in stock items will be shipped within 7-10 working days or sooner.  Our standard shipping method is UPS Ground Service to physical addresses in the contiguous USA.  You may also select USPS Services. Express shipping requests are subject to inventory on hand and may not be shipped on the day ordered; please contact us for additional information.  Custom orders require 2-3 weeks before shipment. PLEASE BE SURE TO INCLUDE YOUR PHONE NUMBER!  We do not share your personal information, but we need to be able to contact you in the event there is a problem with your order.


Adding a cane from the Unique Canes category to any other Cane Masters product may incur addtional shipping and handling charges as it will be shipped directly to you from our distributor.


Minimum shipping and handling charge is $10.00.  You will be notified by email when your credit card has been charged with the total amount including shipping and handling.

PLEASE NOTE: USPS Media Mail shipping service is available on videos and books ONLY; CANES CANNOT BE SHIPPED VIA SMALL PACKAGE USPS SERVICES .  (unles you want to receive a box of sawdust!)

  Orders over $30.00 qualify for free shipping to domestic addresses in the lower 48 states.  All orders will be charged a $7.00 handling fee even if your purchase qualifies for free shipping. If you have any questions, please call 800-422-2263.

IMPORTANT!! The automated checkout process is unable to calculate how many boxes it will take to ship your order. If your total shipping cost is more that what is quoted at the time of checkout, your credit card will be charged accordingly, and a new receipt will be mailed with your order. If you have any questions about this, please contact us at 800-422-2263.